TERMS AND CONDITIONS

Welcome to SŌLR Pilates. By accessing or using our website, booking a class, or attending our studio, you agree to be bound by the following Terms and Conditions (“Agreement”). Please read carefully before participating in any class or using our services. If you do not agree to these terms, please refrain from using our website or attending classes. 

1. GENERAL INFORMATION 

1.1 Services 

SŌLR Pilates offers infrared-heated mat Pilates classes, workshops, and related wellness experiences. All services are subject to availability and may be modified or discontinued at any time without notice. 

1.2 Eligibility 

By using our services, you affirm that you are at least 18 years old, or have parental/guardian consent if under 18, and that you are physically and medically able to participate in Pilates. 

2. REGISTRATION & BOOKING 

2.1 Account Creation 

To book classes or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials. 

2.2 Class Bookings & Cancellations 

Classes may be booked through our website, app, or in person. To maintain fairness and flow for all clients, please review the following policies: 

Booking + Waitlist Timing: 

Reserve a class: up to 5 minutes before class 

Waitlist auto-fill stops: 90 minutes before class 

Waitlist removal occurs: 5 minutes after class 

Cancellation + Attendance Policy: 

Late cancel window: 10 hours before class 

No show window: 24 hours after class 

Late cancel penalty fee: $25 

No show penalty fee: $40 + Class credit

Additional Notes: 

● Cancellations must be made at least 10 hours prior to class to avoid penalties. ● Late cancellations result in a late cancellation fee 

● No-shows result in the loss of the class credit and the associated fee. ● Waitlisted clients who are added to class are subject to the same cancellation and no-show policies. 

3. PAYMENTS 

3.1 Pricing 

Class fees, packages, and memberships are displayed on our website and are subject to change at any time without notice. 

3.2 Payment Methods 

We accept credit card payments only. By providing payment information, you authorize SŌLR Pilates to charge your account for all purchased services. 

3.3 Refund Policy 

All sales are final unless otherwise specified. Refunds or credits may be granted under limited circumstances at our discretion. 

4. HEALTH & SAFETY 

4.1 Assumption of Risk 

Participation in physical exercise involves inherent risks. By taking class, you voluntarily assume all associated risks, including injury or health complications, and release SŌLR Pilates, its owners, and staff from any liability. 

4.2 Medical Disclaimer 

Our instructors are not medical professionals. Please consult your healthcare provider before beginning any new exercise program. 

4.3 Studio Conduct 

We ask all members to respect studio policies—maintain proper hygiene, use equipment responsibly, and treat others with courtesy. 

5. CLASS ENVIRONMENT

SŌLR classes are practiced on mats in an infrared-heated environment averaging 85–105°F. Music may contain explicit lyrics. Props may be used at the instructor’s discretion. Please: 

● Listen to your body and move mindfully. 

● Hydrate before, during, and after class. 

● Inform your instructor of any injuries or limitations prior to class. 

6. INTELLECTUAL PROPERTY 

All website content, including text, graphics, images, and class materials, is the exclusive property of SŌLR Pilates and protected by intellectual property laws. Reproduction, distribution, or modification without written consent is prohibited. 

7. CONTENT & FILMING POLICY 

We encourage community and creativity—but also privacy and respect. 

● Filming or taking photos before or after class is permitted, provided it does not disrupt others. 

Filming during class is only allowed if you are the sole subject and no other clients or instructors appear without their explicit consent. 

SŌLR Pilates reserves the right to address any violations to maintain a respectful and inclusive environment. 

8. LIMITATION OF LIABILITY 

To the fullest extent permitted by law, SŌLR Pilates shall not be liable for any direct, indirect, incidental, or consequential damages arising from participation in our classes, use of our facilities, or access to our website. 

9. AMENDMENTS 

SŌLR Pilates reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

10. GOVERNING LAW 

This Agreement is governed by the laws of the State of Tennessee. Any disputes shall be handled in the courts of Davidson County, TN. 

11. CONTACT 

For questions or concerns regarding this Agreement, please contact: 

SŌLR Pilates 

Email: Carly@solrpilates.com 

Address: 1119 3rd Ave S, Nashville, TN 37210 

By using our website or attending a class, you acknowledge that you have read, understood, and agree to these Terms & Conditions.